Customer care

CONTACT US
Email: customerservice@ariesarise.com
Monday to Friday 10am - 5pm gmt

We try to respond to all email enquiries the same day, but we are a small team so it can take up to 24 hours during busy periods.

ORDERS AND SHIPPING

All orders are shipped by DHL Express International and are timed and tracked.

US $15 | 2-5 days DHL Express International
Worldwide $30 | 2-5 days DHL Express International

Shipping Terms and Conditions

• We use DHL Express International delivery services for all online orders
• Should there be a delay or any issue with your delivery, please contact customerservice@ariesarise.com for help in resolving the problem.
• International orders may be subject to customs clearance procedures, which may cause delays beyond original delivery estimates.
• When ordering from Aries Arise you are considered the “importer of record” and must comply with all laws and regulations of the country in which you are receiving the goods.

RETURNS

You can return items to us for any reason for refund or exchange within 30 days of receipt provided the items are in original resalable condition.

All orders include a DHL return label.

Please visit our Returns Portal to book a return.

The cost of a return for refund using the DHL label provided is US $25 / Worldwide $30.

The amount will be deducted from the refund.

For exchanges a payment link will be sent for US $25 / Worldwide $30 and the new item shipped free of charge.

Alternatively, you can choose to return yourself using a different method.

Returns Terms and Conditions
• Please refer to our full Terms and Conditions for further information on returns.
• Sale items are subject to the same terms and conditions.

PACKAGING

Orders will be shipped in an Aries branded box with one or two Aries stickers inside.

VIEW PACKAGING

VANS
UK	2,5	3	3,5	4	4,5	5	5,5	6	6,5	7	7,5
EU	34,5	35	36	36,5	37	38	38,5	39	40	40,5	41
US WOMEN	5	5,5	6	6,5	7	7,5	8	8,5	9	9,5	10
US MEN	3,5	4	4,5	5	5,5	6	6,5	7	7,5	8	8,5
CM (FOOT LENGTH)	21,5	22	22,5	23	23,5	24	24,5	25	25,5	26	26,5

VANS
UK	8	8,5	9	9,5	10	10,5	11	12	13	14	15
EU	42	42,5	43	44	44,5	45	46	47	48	49	50
US WOMEN	10,5	11	11,5	12	12,5	13	13,5	14	14,5	15	15,5
US MEN	9	9,5	10	10,5	11	11,5	12	13	14	15	16
CM (FOOT LENGTH)	27	27.5	28	28.5	29	29,5	30	31	32	33	34

	XXS	XS	S	M	L	XL	XXL
Chest	44	47	50	53	57	61	64
Length	60	63	66	70	74	78	81

	XXS	XS	S	M	L	XL	XXL
Chest	44	47	50	53	57	61	64
Length	60	63	66	69	73	77	81
Arm	56	57.7	59	60.5	62	63.5	65

	XXS	XS	S	M	L	XL	XXL
Chest	44.5	48	52	56	60	64	66
Length	57	59	62	66	70	74	78

Unisex Size Guide

Vans Sizing

Tees - cm measured flat

Long Sleeve Tees - cm measured flat

Sweatshirts - cm measured flat

Hoodies - cm measured flat

Sweatpants - cm measured flat

Crew Neck Knit - cm measured flat

Women’s clothing - international size conversion

Women's body measurements

Customer care

	XXS	XS	S	M	L	XL	XXL
Waist	23.5	24.75	26	27.25	28.5	28.75	30
Inside Leg	78	79	80	81	82	83	84
Outside Leg	103	105	107	109	111	113	115

	Bust		Waist		Hip
	in	cm	in	cm	in	cm
1	31	80	24	62	33	86
2	33	84	26	66	35	90
3	34	88	27	70	37	94

	1	2	3
UK	6/8	10	12/14
US	2/4	4/6	8
EU	34	36	38
AUS	6	8	10